For immediate assistance, please call our office at 845-589-0000, Mon - Fri from 9am - 4pm EST. For all other inquiries, please fill out the form below or check our FAQ page.
Below are some of are common questions:
If you are having trouble finding the product you're looking for, try using the search function at the top left corner of the page.
Some of our products are sold exclusively at participating spas. If it appears we don't carry the you're looking for on our website, please contact us for ordering.
Please contact us immediately if you need to change your shipping information.
We ship most orders within 24 hours of purchase, Mon - Fri. In rare cases, some orders may take longer to fulfill. We ship UPS priority for orders within the contiguous US. Shipping time will vary depending on your distance from our faciltities in New York. Typically, local shipments to our tri-state area arrive about 2 days after leaving our facility, where shipments to California can take up to 5 days. Please be advised that weather and holidays can effect our processing and shipping times.
You can take our quick skincare quiz to find out which products fit your needs. You can also contact us directly for more information.